In this case, 4PX might not even have your package yet, or they might still be waiting to put the delivery information into their system. For example, some companies print their sending labels and send the tracking info to the customer before handing it over to 4PX. Try again after a few hours, and if it persists for more than a day, contact customer service or email a support ticket.Īnother common reason depends on the merchant. For example, the system may be down or updating.
If the number is correct, it may be an issue on 4PX’s side. So the first thing you’ll be asked to do is make sure you've put your tracking number is correct.
Why you can’t track your 4PX packageĪny number of external factors can cause this. However, if the issues persist, you should contact customer support as soon as possible for resolution. Most of the time, these are nothing to worry about minor delays during travel overseas are common due to conditions beyond anyone’s control. Solving 4PX tracking issuesĮven with a system as advanced and secure as 4PX’s, some snags may still occur during transit.
#4PX TRACKING DOWNLOAD#
And if you download their app and make an account, they’ll send you updates for your package and keep track of it. Once you have a number, go to their site, enter your tracking number, and select 4PX from the courier list if it didn’t auto-detect it. Services like Circuit Package Tracker can offer some relief by helping you keep your tracking number. 4PX uses an extensive and user-friendly service to help keep track of orders, but it needs the package’s tracking number to work. Without a tracking number, it would be nearly impossible to find the order in thousands of others moving throughout the warehouses.
#4PX TRACKING HOW TO#
How to track a 4PX package without a tracking number Or, if you know which warehouse it was last at, you can contact the warehouse and find if they can find your package and tracking number.
You can also email them on their Contact Us page. In cases like this, you should try to contact the merchant’s customer service to find out if they can resend the number. Lost your tracking number and can’t find it again? Sometimes you miss the email or accidentally delete it. This way, you can track all your packages at once, you’ll find their delivery history, and get updates. If you want to track more than one at a time, hit enter, and the box will ready you to the following line for the new number. Once you have your package’s tracking numbers, you can put or copy and paste them into the tracking box. 4PX works directly with Hong Kong’s FedEx branch to make sure your delivery is fast and safe. Your tracking number won’t change in this case, but where you put it might change. They move the package through China and export it to where the final destination is located before handing it off to FedEx. Those formats correspond with postal services in China, where 4PX has some of its warehouses.ĤPX also works with FedEx for some deliveries. Your tracking number should be in that message as well. Most of the time, it is emailed to you in a confirmation email, but some charges may need you to check in with the merchant site directly to retrieve it.Īmazon will send you a message informing you your order is being sent with 4PX. You may find your package tracking number differently depending on where your order comes from. So whether you are sending or receiving packages, you can check their status and get updates.īecause 4PX is a global cross-border sending and logistics company, you can almost always track your package from the seller to your doorstep.īelow are common questions about the process and solutions to help you should anything unfortunate happen during sending. So it’s no wonder they’re an awarding-winning group and China’s #1 for online sending About 4PX trackingĤPX offers a global tracking service on its site, where you can track up to 50 different orders. On top of this, they partner with groups like Amazon and eBay. 4PX assists 20,000 companies with their services to help them reach their customers and grow in the eCommerce field.ĤPX has seven central warehouses and 50 different global locations, allowing them to ship wherever they need to. Starting in 2004, they expanded their services into logistics, software, and consulting. 4PX is China’s top cross-border eCommerce delivery service.
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